Patient Support Services
Helping you bridge the coverage gap
Our patient assistance program empowers you to ensure access to medications for underinsured and uninsured patients through a comprehensive, end-to-end service from program identification to ongoing management.
By providing important healthcare administrative services to physician offices, specialty pharmacies, and infusion centers, we enable you to allocate resources more efficiently to optimize patient care outcomes while achieving considerable cost savings and reducing bad debt.
Better support before and after your patients' visits
Our prior authorization support, co-pay and manufacturer assistance programs can help your health system reduce time to treatment and costly write-offs, resulting in better patient experiences and clinical outcomes.
Prior authorization
We advocate on behalf of your patients through investigating their benefits, obtaining prior authorization, researching and securing co-pay or manufacturer assistance where necessary. In addition, we are highly integrated within your EMR to communicate with the provider on status. Our goal is to offload the provider's administrative burden so they can focus on patient care.
Getting your patients the medications they need fast without financial burden
- Full-service model: a comprehensive, end-to-end service from program initiation to ongoing management
- Expert support: subject matter experts possessing deep knowledge and experience in navigating complex program requirements and optimizing patient outcomes
- Streamlined workflow: seamless integration with the Health Systems Electronic Medical Record (EMR) system reducing the need for manual data entry, decreasing errors, and enhancing operational efficiency
- Proprietary software: providing enhanced functionality and reliability tailored to meet the unique needs of managing patient assistance programs
- Audit support: ensuring compliance and mitigating any potential risks or issues
Our patient assistance program helps you advocate for your patients
- Assists with manufacturer programs, copays, foundation help, free products, and recovery of medical devices
- Enhances patient experience through management of service enrollment tracking, and logistics
- Aids improved patient outcomes through speed-to-therapy and treatment plan compliance
We can optimize an existing patient assistance hub, or help you establish one.